FAQs

Deliveries can take 6-8 business days. Bridal and Couture Wear delivery times are determined after reviewing your requirements and the season of delivery.

Maria.B ensures that the product descriptions and photographs provided on this web site are accurate and life-like. Whilst the reproduction of colors and styles contained on the photographs shown on this web site are as accurate as image and photographic processing will allow, Maria.B. do not accept responsibility for slight variances in color or style.

Order can be cancelled within 12 hours. For the cancellation of your order reach out to our support team at help@mariab.ae or call at +1 (424) 433-3993.

Any amendments can be suggested within 12 hours from the receipt of the order. Amendments of the order can be ensured within the stated time only.

For return or
exchange process, reach out to our support team at help@mariab.ae or call at +1 (424) 433-3993.

If you are not satisfied with your purchase, you may exchange it with another product. You must bring the article that needs to be exchanged to the nearest Maria B store within 7 days of purchase along with the original receipt after informing and approval at help@mariab.ae.

On dispatch, you will be provided a Tracking ID for your order through email and SMS. Order can be tracked via Tracking portal of your respective Courier.

You can perform a speed exchange of your purchase by contacting our Support Team. Please remember to share all order relevant details i.e. Order number, Email address. The exchange should be made in within 7 days of order delivery.

We do a detailed check of all our products before packaging it. However, if your purchased item is damaged we will verify it and arrange exchange within 7 days of purchase.

After you’ve placed an order of your desired product, a code will be
sent to the mobile number you provided previously. After submitting this
code, your order will have been confirmed. This process only helps us
to improve our delivery system.

You should have received an SMS with your code by now. If it isn’t
there, you may hit resend again. If you still didn’t receive the code,
you may have provided with the wrong number. If that is the case, kindly
double check your number on the checkout page, and if you’re sure your
number is correct you will receive a call from us.

Yes, your order has been placed; this process just helps us to provide
better customer service. We highly recommend that you submit the code
for a faster delivery.

Payment via PayPal and Credit Cards are accepted. Payments of Master and Visa Cards will be processed via PayPal Link. For further assistance, you may reach out to our Support Team.